Why the winter storm that’s about to hit could be especially treacherous
for flying
-
The massive storm presents a logistics puzzle for airlines, in part because
it will also affect airports in the South. Expect horror stories.
1 hour ago





to respond more quickly and forcefully.
ReplyDelete"In today's climate, you can be innocent and still go down simply because of the sheer tonnage of negative rumors," says Eric Dezenhall, an expert in crisis management. "Negative information need not be true. It just needs to be plausible and resonant."